Privacy Policy

Last updated: September 14, 2026

Flag World Company (“we,” “us,” or “our”) is based in Aurora, Colorado, and serves customers in the United States. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit flagworldinc.com or purchase from us, how we use it, who we share it with, and the choices and rights you have. By using our website, you consent to the practices described in this policy.

Information We Collect

Information You Provide

When you place an order, create an account, request a quote, or contact us, we may collect information such as your name, company name, email address, phone number, billing and shipping address, and the details of your order or inquiry.

Information Collected Automatically

When you visit our site, we automatically collect certain usage data, including your IP address, browser type and version, device information, the pages you visit, the time and date of your visit, and how you interact with our site. We collect this information through cookies and similar technologies.

Payment Information

We do not store your full payment card details. Payments are processed directly by our third-party payment processors, PayPal and Authorize.net (a Visa company), who handle your payment information in accordance with the security standards set by the PCI Security Standards Council (PCI-DSS). Their handling of your information is governed by their own privacy policies — see the PayPal Privacy Statement and the Visa Privacy Center, which covers Authorize.net.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our site, remember your preferences, understand how our site is used, and support our marketing. These include:

  • Essential cookies that make the site function, including your cart, account, wishlist, and compare features.
  • Analytics tools, including Google Analytics (via Google Tag Manager), which help us understand how visitors use our site so we can improve it.
  • Advertising tools, including Google Ads and the Meta (Facebook) Pixel, which help us measure our advertising and show relevant ads to visitors on other platforms.

You can control cookies through your browser settings, and you can opt out of interest-based advertising using the tools listed in the “Your Choices” section below.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and provide customer service
  • Manage your account and registration
  • Communicate with you about orders, quotes, and requests
  • Send you newsletters, promotions, and information about our products and services, where you have not opted out
  • Measure and improve our website, products, and marketing
  • Deliver and measure advertising that is relevant to your interests
  • Detect and prevent fraud, and comply with our legal obligations

How We Share Your Information

We do not sell your personal information for money. We may share your information with:

  • Service providers who help us operate our business, such as website hosting, email delivery and business email (including Twilio SendGrid for order and transactional emails and Microsoft for our business email), and order fulfillment
  • Payment processors (PayPal and Authorize.net) who handle transactions
  • Analytics and advertising partners, such as Google and Meta, in connection with the tools described above
  • Legal and safety recipients, where required by law, to respond to valid requests from public authorities, to protect our rights or the safety of others, or to prevent wrongdoing
  • Business transfers, if we are involved in a merger, acquisition, or sale of assets, in which case we will provide notice before your information becomes subject to a different policy

Please note that our use of advertising and analytics cookies (such as Google Ads and the Meta Pixel) may be considered a “sale” or “sharing” of personal information under certain state privacy laws, including the California Consumer Privacy Act. You can opt out using the methods described below.

Email Marketing

We send order-related and transactional emails, such as order confirmations and shipping notifications, through a third-party email service (Twilio SendGrid). We may also send you newsletters, promotions, and other information that may interest you. You can opt out of marketing emails at any time by following the unsubscribe link in any marketing message or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your orders, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period, except where it is used to strengthen security or improve functionality, or where we are legally required to keep it longer.

Data Security

The security of your personal information is important to us. We use commercially reasonable measures to protect it. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites that we do not operate. We are not responsible for the content or privacy practices of those sites, and we encourage you to review the privacy policy of every site you visit.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

Your Choices

You can:

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information.

Categories of personal information we collect:

  • Identifiers (such as name, email address, mailing address, phone number, and IP address) — Yes
  • California customer records (such as name, address, phone number, and financial information) — Yes
  • Commercial information (such as records of products purchased or considered) — Yes
  • Internet or network activity (such as browsing and interaction with our site) — Yes
  • Approximate geolocation (derived from IP address) — Yes
  • Inferences drawn from the above (such as preferences) — Yes
  • Protected classifications, biometric information, sensory data, professional or employment information, and education information — No

Your rights. You have the right to know what personal information we collect and how we use and share it, the right to request access to or deletion of your personal information, the right to opt out of the sale or sharing of your personal information, and the right not to be discriminated against for exercising your rights.

Do Not Sell or Share My Personal Information. We do not sell your personal information for money. However, our use of advertising and analytics cookies may constitute a “sale” or “sharing” under the CCPA. You can opt out using the advertising opt-out tools listed in the “Your Choices” section above, or by contacting us.

Do Not Track. Our site does not currently respond to “Do Not Track” browser signals.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding to your request.

Residents of other U.S. states that have consumer privacy laws, including our home state of Colorado, may have similar rights to access, correct, or delete their personal information and to opt out of targeted advertising. To exercise them, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last updated” date above. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us:

Flag World Company
1270 South Abilene St, Aurora, CO 80012, United States
Phone: 303-623-0589 · Fax: 303-623-1604
Email: info@flagworldinc.com