TERMS AND CONDITIONS
Our delighted customers span worldwide because of the quality products we deliver. And they are always delivered on time.
ARTWORK: Quotes are established upon the receipt of vector art or any electronic arts including AI, EPS, CDR, GIF, JPEG, BMT, DOC and PDF. These vectors must come from the customer’s themselves so we would follow the designs. These formats may require changes as well as the layout and sizes. Logos may change position depending on the custom department’s decision.
CARE OF PRODUCTS: All our products are made of the highest quality standards. Our materials and workmanship is intricately grounded to meet our customer’s’ satisfaction. The care of the produced flags is solely the responsibility of the customer once the product has arrived at its doorsteps.
FREIGHT CHARGES AND TAXES: Freight charges and taxes will be quoted depending on the shipping location. Charges will be communicated to you once your order has been placed. Please allow us a maximum of 2-3 weeks for the production of your flags. Larger amounts and complicated designs may require a longer lead time. Rush production is also available.
RETURNS: All sales are final. A written notice given in advance is required before the return of any merchandise otherwise it will not be accepted. Returned merchandise will only be accepted 7 days after its purchase. A fee of 15% may be applied for merchandise returned after 7-days for restocking. Shipping fees for returned items will be the sole responsibility of the customer. A copy of the receipt must be included with the returned item.